Every product from La Plain is custom-made to order, specially for each customer with an immense amount of effort, care and passion to ensure the customer is completely satisfied in every purchase.

Such a herculean effort spent on every product unfortunately doesn’t allow us to offer a return or refund on your orders, once the order has been finalized. This comes at a great cost to us both in terms of money and time.

However, should you receive a product that is damaged or defective in any way, we would be more than happy to help you out in exchanging it.

If you need any other help with your order, please get in touch with us via Email or Whatsapp.